Diamond Label Consulting ("Diamond Label," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, contact us, or use our consulting services.
Information we collect
We collect information you provide directly to us, including:
- Identifiers such as your name, email address, mailing address, and mobile phone number;
- Information you submit through our consultation request forms;
- Background information you choose to share with us during the consulting engagement;
- Communications you send us by email, phone, or text message.
We also automatically collect limited technical information when you visit our website (such as IP address, browser type, pages viewed, and referring URL) through standard server logs and cookies.
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide our consulting services;
- Send account, appointment, and service-related communications by email and SMS;
- Operate, maintain, and improve our website and services;
- Comply with applicable law and protect our legal rights.
SMS / text-message communications
If you opt in to receive text messages from Diamond Label Consulting, we will use the mobile number you provide solely to send you account, appointment, and service-update messages related to our services. Message frequency varies. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at jose@diamondlabelconsulting.com. See our SMS Terms & Conditions for full details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that support our service offering (for example, our SMS delivery platform) is permitted only to the extent necessary to deliver the messages you have requested. All other categories — including text-message originator opt-in data and consent — are not shared with any third parties.
How we share information
We do not sell your personal information. We share information only:
- With service providers who help us operate our business (e.g., hosting, email/SMS delivery, CRM) under contractual confidentiality obligations;
- When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Diamond Label, our clients, or others.
Data retention
We retain personal information for as long as needed to provide our services and to comply with our legal, accounting, and reporting obligations. You may request deletion of your information at any time by emailing us.
Your choices and rights
You can: (i) update or correct your information by contacting us; (ii) unsubscribe from marketing emails using the link in any message; (iii) opt out of SMS by replying STOP; and (iv) request access to or deletion of your information where applicable law provides such rights.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, but we work hard to keep your data safe.
Children's privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes.
Contact us
Diamond Label Consulting
1221 W Linda Ave
Phone: (725) 233-5662
Email: jose@diamondlabelconsulting.com